Frequently Asked Questions

Why can't I order under 250 euros?

The minimum purchase amount that we use is € 250,00, because we are a wholesale outlet with very small margins.
We also want to disclose individuals from shopping at our wholesal and have to cover our handling costs.

How can I pay?

Currently we only accept prepayment after we have sent a confirmation of your order.

When you visit our wholesale in person, you can pay cash, by Bank card, Credit card or bank transfer.

IBAN: NL45 ABNA 0841 8348 14
BIC/Swift: ABNANL2A

Is it only possible to order online or can I also visit?

You can order via our B2B webshop, but you can also bring a visit to our wholesale showroom and see and feel the clothing for yourself. You can make an appointment on our website. You can also reach us by telephone on 0031(0)40-292 79 00.

Why can’t we advertise items from new collections on Marketplaces like eBay?

We want to ensure fair competition for all of our customers, therefore it is not permitted to offer new collections from Vinrose and Ducky Beau via advertational websites like eBay. However, outlet collections may be discounted and also placed on these auction sites. For the new collections from Vinrose and Ducky Beau we apply the following conditions: after the 1st of May the summer collections from Vinrose and Ducky Beau may be discounted. After the 1st of November the winter collections from Vinrose and Ducky Beau may be discounted.

Can I collect my order at your company?

Yes, this is possible. We won’t charge any shipping costs if you collect the order yourself. Please inform us by filling in the field ‘comments’ when placing your order, or send us an email info@doubledutchkidswear.com after ordering.

Wholesale showroom: De Run 4441, 5503 LS, Veldhoven.

Werkt DoubleDutch Kidswear mee aan dropshipping?

No

Can I swap my order?

Please check our Terms and Conditions, Article 7: Returns and Guarantee.

What can I do if my order is damaged or filthy?

Please check our Terms and Conditions, Article 7: Returns and Guarantee.

Can I reach DoubleDutch Kidswear by phone?

We are open Monday to Saturday from 9.00 am till 17.00 pm and can be reached by phone on the number; +31 40 292 79 00

Do I have guarantee on the articles I orde at DoubleDutch Kidswear?

See our page Warranty & Service.

I can't sign in to my account

If you already have an account on our shop and you can’t sign in;
If you have lost your password then you can reset your password bij contacting us.